Privacy Policy
Last updated: May 2025
Your privacy matters to us. This policy explains what data we collect, how we use it, and how we keep it safe.
Information We Collect
When you place an order or create an account, we collect your name, phone number, delivery address, and email address. We also collect order history and payment method preferences (we do not store card numbers — payments are handled by the respective gateways).
How We Use Your Information
Your information is used solely to process and deliver your orders, send order status updates, and improve our services. We do not sell or share your personal data with third parties for marketing purposes.
Order & Delivery Data
Your name, phone number, and address are shared with our courier partners strictly for delivery purposes. Once the order is delivered, courier partners are not permitted to use your data for any other purpose.
Payment Security
Payments via bKash, Nagad, and card are processed through their respective secure platforms. MyShop does not store any payment credentials. Cash on Delivery orders do not require any financial data online.
Cookies
We use cookies to keep you logged in and to remember your cart. We do not use tracking or advertising cookies. You can clear cookies from your browser settings at any time.
Data Retention
We retain your account and order data for up to 2 years for customer support and accounting purposes. You may request deletion of your account and associated data by contacting our support team.
Your Rights
You have the right to access, correct, or delete your personal data. To make a request, contact us at support@myshop.com. We will respond within 7 business days.
Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or a notice on the website. Continued use of MyShop after changes constitutes acceptance of the updated policy.
Questions about this policy? support@myshop.com